FAQ

Frequently asked questions

Guarantee and Waranty


All our parts are covered by different warranty periods which are shown on relative pages, which shows that the product is free from defects in materials and workmanship. For products like Electronic parts the warranty is covered only when full batch of item is defective. If defects arise during this period, we will at our option, repair or replace the goods purchased or refund your money. Our liability under this warranty is subject to us being satisfied that the material is faulty due to poor materials or workmanship. We will not be responsible for any damage caused by incorrectly connecting or improper use of the material. Furthermore, we will not be liable for any damage to third party or attached equipment to which these products are used.

All decisions regarding the warranty acceptance will be taken by RLRC MOTORS LLP and will accepted by customer. RLRC MOTORS LLP may or may not charge for repairs and return shipping if item's warranty is void due to any reason.




Terms and Conditions of Sale


Unless otherwise explicitly agreed in writing, the conditions as set out below apply to all/each transaction for the sale of goods and materials, design services by RLRC MOTORS LLP to a purchaser of Goods and/or Services.

These conditions shall apply to all orders placed with RLRC MOTORS LLP by the purchaser. Acceptance by RLRC MOTORS LLP of any order is conditional upon acceptance by the Purchaser of these Conditions which shall override all other terms and conditions inconsistent herewith, whether express, implied or otherwise including terms, conditions or stipulations contained in the Purchaser's purchase order or other form of writing or other form of writing or otherwise stipulated by the Purchaser and with are at variance with or additional to these Conditions. The same shall not be binding upon RLRC MOTORS LLP unless specifically accepted and signed by RLRC MOTORS LLP.

Acceptance of a Purchase Order by RLRC MOTORS LLP cannot be construed or implied to create an obligation on RLRC MOTORS LLP’s part to accept, subsequent purchase orders for any of the goods and/or services.




Price, Payment and Delivery


The price of the Goods or Services is the price contained in RLRC MOTORS LLP non-binding quotation or is the current list price as displayed on the web site. The Tax is not included in the Price. However this price is exclusive of delivery, packaging, carriage, insurance, custom duties which may be charged.

RLRC MOTORS LLP reserves the right to adjust the price at any time.

For all international users of RLRC MOTORS LLP pricing should be strictly be in USD/EURO/GBP. If checked out in INR the order is invalid.

Unless a credit account has been set up prior to sale, payment is due prior to shipment of the Goods or performance of services. In the case of a approved credit account, payment is required not later than 30 days after the date of the invoice.

Delivery charges are applicable to all orders unless picked up directly from one of our premises. Delivery occurs when the Goods are handed over to the Purchaser, carrier company or delivery representative. Delivery dates quoted are approximate only and RLRC MOTORS LLP will not be liable for any delay in the delivery of the Goods.

If the Purchaser fails to take delivery of the Goods or fails to give adequate delivery instructions & it returns to RLRC MOTORS LLP then RLRC MOTORS LLP reserves rights to decide whether to resend parcel or not.

For Registered Airmail Packages, maximum allowable weight is 1kg. For shipments heavier than 1kg goods will be shipped by DHL or EMS at actual shipping costs.

Any claim by the Purchaser for non or incorrect delivery must be advised to RLRC MOTORS LLP within 10 days of receipt of the goods.




Risk and Property, Limitation of Liability and Confidentiality


Risk of damage to or loss of the Goods passes on delivery or, if the Purchaser fails to take delivery without good cause, at the time when delivery is tendered.

Title to and property in the Goods does not pass to the Purchaser until RLRC MOTORS LLP has received full payment of the Price and all other sums due to RLRC MOTORS LLP from the Purchaser.

The Purchaser shall accept sole responsibility for and RLRC MOTORS LLP shall not be liable for any use of the Goods by the Purchaser, it's agents and employees and the Purchaser shall hold RLRC MOTORS LLP harmless and fully indemnified against any claims, costs, damages, loss and liabilities arising out of such use.

RLRC MOTORS LLP is not liable to the Purchaser because of any representation, or any warranty (express or implied), condition or other term, or any duty in common law, or under the express terms of the Contract, for : (a) any loss of profit, business contracts, opportunity, goodwill, revenue, anticipated savings, expenses, costs or similar loss; and/or (b) any indirect, special or consequential loss or damage; and in the case of either paragraph (a) or (b) above whether caused by negligence, breach of contract, tort, or breach or statutory duty of RLRC MOTORS LLP, arising out of or in connect with the Contract.

Any other liability of RLRC MOTORS LLP to the Purchaser in contract, tort, negligence, breach of statutory duty or otherwise arising out of or in connection with the Contract is limited to the Price.

The Purchaser will at all times (and without limit of time) keep confidential information acquired in consequence of the Contract. Including business correspondence, technical literature, except for information which is bound to disclose by law or to its professional advisers where reasonably necessary for the performance of their professional services.




General


These Conditions and the documents referred to in them, set out the entire agreement between the Parties and supersede any prior written or oral agreement between them relating to the subject matter of the Contract and the Purchaser acknowledges that in entering into the Contract, it has not relied on any representation not expressly set out in the Contract.

If any provision of these Conditions is held to be illegal, void or unenforceable the legality, validity and enforceability of the remainder of the Contract is not to be affected.

Nothing in this contract excludes liability for fraud.

No person (either legal or natural) who is not a Party has a right to enforce any term or condition of the Contract.

All suspected fraud causes are handed directly to the relevant authorities without exception.

RLRC MOTORS LLP India reserve all rights to change pricing even upon successful checkout after communicating with customer.

Subject to Hyderabad Jurisdiction only.




Return Policy


We guarantee to provide accurate descriptions and high quality product as mentioned in the website. If product shipped is found damaged, mismatched or faulty then the customer needs to inform within 5 days after receiving the consignment. The products need to be returned for verification. Furthermore, no warranty will apply if the product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way




Privacy Notice: Postal Address, Email address and Cookies


When you place an order at RLRC MOTORS LLP, the information relative to the postal and billing addresses are immediately included in our internal database in order to be able to respond correctly and quickly to the service you request, the delivery of a product or service. This information is conserved strictly for internal use of customer service and is used strictly to serve you better.

When you place an order at RLRC MOTORS LLP, your email address is also collected in order to send you a copy of your invoice and a tracking number during delivery of your purchase. This email address is also conserved in our database in order to serve you better. If you also register for the RLRC MOTORS LLP newsletter, your email will also be used to send you the monthly RLRC MOTORS LLP news.

Your sensitive information is never shared, rented or sold to a third party. This information can be shared if is is requested legally.

To improve your online experience with RLRC MOTORS LLP, the majority of our pages use "cookies". These cookies can in no way divulge personal information and cannot be used to deliver or activate a virus. The cookies provide us vital information on navigation, purchase statistics, entry and exit pages on our website, origins of user traffic, etc. This information allows RLRC MOTORS LLP to optimize our internet activities to better serve you.

Although the majority of websites on the Internet use cookies, you can nonetheless disable them in your browser. Be aware, that in such a case, you will not only have problems browsing the RLRC MOTORS LLP Website, but also have problems browsing the internet correctly.





Support

Contact

Customer Service:

rlrcmotors@gmail.com

  • Black Facebook Icon
  • Black Instagram Icon
  • Black Twitter Icon
  • Black YouTube Icon

© 2023 by RLRC motors